Articles

Companies need to invest in four kinds of digital capabilities to achieve digital transformation. They must start with a unified digital platform to integrate data and processes across sales channels. They need a way to revamp solution delivery to adapt new technologies into their operations. They need to develop analytics capabilities, which often requires a change in corporate culture. And they need good working relationships and tight integration between business executives and information technology executives.

To sustain a global competitive advantage, companies must enhance and renew their core capabilities.

Author and consultant Nilofer Merchant tells companies there's more to social than "social media."

As PayPal moves to increase its market share, global business analytics will play a pivotal role.

Kyocera Corp.'s distinctive management system seeks profitable growth by extreme decentralization.

Logistics clusters create jobs that are difficult to move offshore and lead to economic growth.

What happens when successful companies in emerging markets make the leap into more developed ones?

Some well-known companies have stumbled in e-commerce in China. To succeed requires new thinking.

Using a seven-step process, an ice cream retailer substantially improved its social media marketing.

Data-savvy organizations are using analytics to innovate — and to gain competitive advantage.