Factory inspections yield more thorough and honest assessments when protections for auditors’ safety are in place.
Operations
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Acing Value-Based Sales
Selling value requires more than quantifying benefits. It demands a deep commitment to collaborating with customers.
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A Tale of Two Hot Sauces: Spicing Up Diversification
The dueling fortunes of two hot sauce companies demonstrate the power of strategic diversification.
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Pair People and AI for Better Product Demand Forecasting
A new framework can help companies fine-tune their product demand forecasting by using human and AI agents in concert.
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Get Ready for More Transparent Sustainability Reporting
Mandatory sustainability reporting will help companies show investors how they intend to manage risk and create value.
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The Looming Challenge of Chemical Disclosures
To comply with new sustainability rules, consumer brands need much more visibility into products’ chemical compositions.
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A Reshoring Renaissance Is Underway
Geopolitics and supply chain resiliency are just two of the factors spurring some manufacturers to move back to the U.S.
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Taming the Counterfeiting Epidemic
Businesses must take a multilayered approach to effectively combat counterfeit and unauthorized sales of their products.
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When Doing Less Adds Up to More
Research shows that organizations that reduce complexity can motivate employees to deliver a better customer experience.
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How E-Commerce Companies Can Reduce Returns
Research shows that product returns decrease when online shoppers receive orders in a single, consolidated delivery.