Strategy

When e-commerce sites make buying quick and easy, they could be missing out on deepening customer relationships.

Robust appraisal systems make pay transparency an opportunity to improve performance rather than a compliance burden.

Executives must confront a strategic planning blind spot: their assumptions about the future business context.

Modifying culture can help drive organizational change but requires clarity about the type of change leaders are seeking.

Operators of platforms must balance market health and power dynamics in determining who sets prices.

Executing strategy requires understanding your critical roles and putting your best people in them.

A more logical approach to risk management can help leaders sustain value generation through disruption and uncertainty.

Corporate downfalls offer a warning about the risks of trading competitive advantages for short-term financial gains.

Research on stock buybacks does not find evidence that the practice results in the economic costs that critics allege.

Bed Bath & Beyond’s bankruptcy exposes the perils of focusing on financials at the expense of customer value creation.