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Want a More Ethical Team? Build Expertise, Not Just Guidelines

While ethics guidelines are abstract, people must apply them to concrete, pressing dilemmas. This requires skill, not just good intentions. How can people learn to wisely put a company’s ethics guidelines into action? Using real-world lessons from health care leaders, this article outlines three practices that can help decision makers handle tough ethics scenarios. The authors also share four ways leaders can cultivate employees’ ethical expertise.

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