Articles

Companies should focus on how customer knowledge flows throughout the organization.

AI boosts individual creativity but narrows collective diversity. Here’s how to get the best of both.

If your organization judges AI only by hours saved, you’re on the wrong path. The real value lies in structural change.

Not all thinking can be reduced to computation and pattern recognition; we must preserve the capacity for deep sensing.

Professional norms aren’t universal. Take steps to identify those driving — or hindering — your organization’s success.

Take a function-focused, enterprise, or coordinated approach to assess whether your AI investments are delivering value.

Choosing whether to prioritize financial returns or strategic benefits often trips up corporate venture capital units.

What do low-risk growth companies do differently? Research shows that they apply four key strategies.

In the past year, emotional labor at work grew for nearly 59% of women. It’s taking a toll on them and their employers.

A cross-functional organization dubbed the “AI spine” incorporates domain expertise and feedback into GenAI innovation.