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  • The Art of High-Technology Management

    The central dilemma of high-tech firms is managing two conflicting trends: continuity and rapid change.

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  • The Control Function of Management

    After strategies are set and plans are made, management’s primary task is to ensure that these plans are carried out.

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  • Improving Face-to-Face Relationships

    In this paper, the author suggests that the key element to successful implementation of solutions to managerial problems lies in the improvement of face-to-face relationships. He goes on to articulate the factors involved in building and maintaining effective interpersonal communication. Particular attention is given to the repair strategies and skills needed to mend damaged relationships.

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  • Managing Strategic Change

    In two articles published previously in the SMR, the author described the process of logical “incrementalism” for strategic planning and how it is used effectively in several large corporations. This third and final article in the series analyzes this approach to management & #8212; a sort of purposeful “muddling” & #8212; in greater detail, delineating the steps which successful managers generally follow in inaugurating and executing strategic change.

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  • Consider Culture When Implementing Agile Practices

    Create harmony between agile and your team’s culture.

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  • Measuring Emotions in the Digital Age

    Facial recognition tech can identify and analyze key emotional states — but must be used with care.

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  • Technical Debt Might Be Hindering Your Digital Transformation

    Digital decoupling is a key to combating technical debt and unlocking strategic agility.

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  • What Makes Change Harder — or Easier

    Before adopting any new management approach, ask: How well will its values fit our culture?

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