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The Art of High-Technology Management

The authors argue that, contrary to popular opinion, U.S. firms need not look overseas for models of successfully managed companies. Instead, many U.S. companies can benefit from using well-managed American high-tech firms as their guides. Through their studies of a wide range of high-technology firms, the authors identified those characteristics they believe make a company successful, and grouped them into six themes. Analysis of their findings has led them to conclude that well-managed companies have found ways to resolve a critical dilemma -- the ability to manage conflict between continuity and rapid change.

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