Articles

Author and consultant Nilofer Merchant tells companies there's more to social than "social media."

As PayPal moves to increase its market share, global business analytics will play a pivotal role.

Kyocera Corp.'s distinctive management system seeks profitable growth by extreme decentralization.

Logistics clusters create jobs that are difficult to move offshore and lead to economic growth.

What happens when successful companies in emerging markets make the leap into more developed ones?

Some well-known companies have stumbled in e-commerce in China. To succeed requires new thinking.

Using a seven-step process, an ice cream retailer substantially improved its social media marketing.

Data-savvy organizations are using analytics to innovate — and to gain competitive advantage.

Executives can overlook questions of identity when seeking synergies from mergers and acquisitions.

Optimizing processes only takes companies so far. Success requires applying data with compassion.