Articles

Getting ideas from customers is a norm; some companies get ideas from customers' customers, too.

Timberland's creative new ways to involve employees, suppliers and competitors in its sustainability work.

GE's internal social network, GE Colab, is connecting up the firm's 115,000 employees around the globe.

Remember geography lessons in school, painstakingly memorizing the longest rivers, cultures of various regions, the state capitals?

Companies need to invest in four kinds of digital capabilities to achieve digital transformation. They must start with a unified digital platform to integrate data and processes across sales channels. They need a way to revamp solution delivery to adapt new technologies into their operations. They need to develop analytics capabilities, which often requires a change in corporate culture. And they need good working relationships and tight integration between business executives and information technology executives.

To sustain a global competitive advantage, companies must enhance and renew their core capabilities.

Author and consultant Nilofer Merchant tells companies there's more to social than "social media."

As PayPal moves to increase its market share, global business analytics will play a pivotal role.

Kyocera Corp.'s distinctive management system seeks profitable growth by extreme decentralization.

Logistics clusters create jobs that are difficult to move offshore and lead to economic growth.