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How Empathy and Competence Promote a Diverse Leadership Culture

Companies are expected to have meaningful measures to ensure diversity, inclusion, and equity in their workforce. A 2021 study shows that the financial services industry in North America is still falling short on gender equity, particularly with respect to women of color. For meaningful change to occur, the industry needs a culture shift — a dedicated effort to provide equal opportunities to allow all employees to thrive, regardless of gender.

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