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Why Influence Is a Two-Way Street

The ability to wield influence is important for meeting team and individual goals in highly matrixed organizations, but too much of an emphasis on selling one's own point of view can hamstring good decision-making. Instead, the authors argue for a collaborative model of influence where the best decision for the organization is the primary goal. They also share research-based advice on how managers can steer culture toward two-way influence.

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