What’s Your Edge? Rethinking Expertise in the Age of AI
When AI tools have many of the answers, what’s the value of expensive experts? It’s their ability to ask better questions and recognize gray areas, which shifts their value from content to context. Leaders should focus on developing people’s meta-expertise — their ability to orchestrate AI tools, synthesize information across domains, and make creative connections that algorithms can’t — and make space for them to take accountability, be creative, and claim some decision-making as “human only.”