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  • Are Your Subordinates Setting You Up to Fail?

    Executives who fail to understand power forces at play may find their careers in jeopardy.

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  • Designing Waits That Work

    Designers at restaurants and theme parks are leading the way in thinking about how to make waiting in line more pleasant.

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  • Finding New Uses For Information

    On the Web, innovative data reuse yields opportunities — and legal questions.

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  • How Executives Can Make Bad Decisions

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  • How Facts Change Everything (If You Let Them)

    Edward R. Tufte, author of The Visual Display of Quantitative Information and other classics of information visualization, says that businesses would think better, make better decisions and present themselves more powerfully if they would only learn to talk--both among themselves and externally--in facts. To present themselves and their products better and more honestly, Tufte recommends that companies concentrate on delivering facts (rather than pitches), deliver as many of those facts as they can, not count on the marketing department to make it happen, and look to news sites and scientific publications for models of success. In particular, he argues that Google Inc. is where most companies should turn for design inspiration, and Tufte continues his examination of the corrosive influence that he says presentation software has on thought. Following his big ideas about information presentation, he says, will help companies differentiate themselves.

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  • How to Become a Better Manager ... By Thinking Like a Designer

    Nancy Duarte and Garr Reynolds help world-renowned executives, politicians and thought leaders deliver stronger presentations. In a talk with MIT Sloan Management Review, they consider not how to make better presentations--their books handle that--but how to become a better manager by thinking more like a designer. They argue that managers and designers have to do many of the same things: embrace restraints, take risks, question everything and make sure that tools don't get in the way of ideas. And they reveal how design concepts such as hierarchy, balance, contrast, clear space and harmony are just as relevant to managers as they are to designers.

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  • How to Manage Outside Innovation

    Should external innovators be organized in collaborative communities or competitive markets? The answer depends on three crucial issues.

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  • How to Manage Virtual Teams

    With appropriate processes, virtual teams can even outperform their colocated counterparts.

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  • Innovation From the Inside Out

    Grameen Bank and others know that you get the best answers by burying yourself in the questions.

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