Search Results

Research into how the sports world uses data offers five lessons that almost any business could adopt.

"Lean" programs can be powerful tools for improving performance "Ò if managers know what to expect.

The mission of the American Red Cross is to alleviate human suffering during emergencies by mobilizing volunteers and donors. It's using social media to help.

People who are "different," behaviorally or neurologically, can add significant value to companies.

The 2014 Data & Analytics Report by MIT Sloan Management Review and SAS finds that an analytics culture offers better outcomes.

Audi wants customers to "trade up" cars as as easily they upgrade software.

For KLM, social business developed in response to an epic customer service crisis.

Chinese companies are reengineering new product development in ways that reduce lead times.

The way health care is billed in the U.S. system is part of the reason costs are so high. WellPoint, one of the largest providers of health care benefits and insurance in the U.S., is using analytics to change its provider payment system. The goal: promote a health care system based on value, not the volume of services. This Data & Analytics Case Study takes an in-depth look at how WellPoint went from idea to implementation, working with physicians and IT staff to build its Enhanced Personal Health Care program.

B. Bonin Bough oversees social media for Oreo, Ritz and Cadbury — big brands in the social world.