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The Multiplier Effect of Social Business Tools

Mondelez International's brands include some well-recognized names, including Oreo, Ritz, and Cadbury. Yet as Mondelez's vice president of global media and consumer engagement Bonin Bough explains, even a powerhouse like Oreo must work to engage its customers — and in the modern era, that means using social media. In his interview with David Kiron, Bough describes the company's innovative methods for expanding its reach.

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