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It is impossible to block negative emotions from the workplace. Whether provoked by bad decisions, misfortune, poor timing, or employees’ personal problems, no organization is immune from trouble. And trouble agitates bad feelings. However, in many workplaces, negative emotions are brushed aside; in some others, they are taboo. Unfortunately, the author’s research suggests that neither of these strategies is effective. Instead, insight and readiness are key to developing effective responses.

Partnering with emerging-market startups is easier if four key factors can be addressed.

Accounting scandals led to more independent corporate boards, but this trend has financial costs.

While the financial services industry is increasingly turning to data and analytics, educating its non-quant managers is proving to be a challenge.

The rise of stakeholder-controlled media outlets complicates corporate crisis management strategies.

Performance topology maps offer managers a signpost pointing toward smarter strategies.

Social media provides a game-changing opportunity to support innovation and new product development.

IT outsourcing has emerged as an important strategic tool for acquiring cutting-edge innovation.

New business executives face a choice: What kind of companies do they want to lead?

What does it take to bring world class digital technology to one of the world's leading medical centers?