Managing Technology

Biometric technologies raise new issues of surveillance and privacy that can put customer trust at risk.

CEOs who led their companies through serious cyberattacks share lessons learned and ways to boost your cyber resilience.

Two automation initiatives succeeded by scoring potential processes and combining technical and process knowledge.

Age-related cognitive changes can hinder workers’ technology use, but these strategies can help managers support them.

Knowledge sharing platforms may not deliver full value if users are focused on self-promotion, not learning from others.

Artificial intelligence developers can make choices that will reduce the emissions generated by AI training models.

Regulators want better cybersecurity oversight by corporate boards. Here’s how to find a qualified expert director.

In a Q&A, Power and Progress authors Daron Acemoglu and Simon Johnson discuss the social impact of technological change.

Hype around generative AI tools like ChatGPT impede business leaders’ ability to make well-informed technology choices.

Research suggests leaders should focus on a use case for cutting-edge technologies first, then develop a business case.