Managing Technology

Research finds that placing more senior managers in cybersecurity roles can lead to overconfidence about defenses.

Security experts share seven steps leaders can take to protect their organizations against deepfake scams.

Artificial intelligence is unlocking new levels of creativity in how organizations work together.

The second Artificial Intelligence and Business Strategy report of 2024 looks at how organizations that combine organizational learning and AI learning are better prepared to manage uncertainty.

Relying on generative AI tools to boost human efficiency can lead to more homogenous, less-original work outputs.

Cyber crises demand the creation of a thorough, well-rehearsed communications plan well before it’s needed.

Biometric technologies raise new issues of surveillance and privacy that can put customer trust at risk.

CEOs who led their companies through serious cyberattacks share lessons learned and ways to boost your cyber resilience.

Two automation initiatives succeeded by scoring potential processes and combining technical and process knowledge.

Age-related cognitive changes can hinder workers’ technology use, but these strategies can help managers support them.