Liberals Versus Conservatives in Your Office: How to Cool Tensions
Hot-button issues. Looming elections. People have deep concerns that are fueling enough divisiveness and incivility at work to affect productivity and absenteeism, HR researchers say. What can leaders do to encourage civility? Consider teaching people a novel technique, jujutsu persuasion: This requires careful listening to an adversary’s arguments and then responding with respectful counter-arguments framed with the adversary’s values instead of one’s own. Here’s how it works.