Leveraging the Extended Enterprise: MITRE's Handshake Tool Builds Virtual Collaboration
"The notion that we were going to crowdsource certain functions really was unheard of," says Donna Cuomo of the nonprofit MITRE, a $1.4 billion nonprofit R&;D organization. A social business tool it developed called Handshake is helping make that kind of virtual collaboration happen. In a Q&;A, Dr. Cuomo and MITRE colleagues Laurie Damianos and Stan Drozdetski explain how Handshake has influenced business at MITRE and what challenges they've faced in its implementation.