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Design Your Work Environment to Manage Unintended Tech Consequences

Collaborative technologies enabled virtual work and kept managers and employees connected when physical offices had to close because of the pandemic, but the downsides are becoming known: A close look at a Fortune 500 company’s virtual interactions reveals insights about the transformative impact of new technology on organizational behavior. By following this article’s practical steps, managers can mitigate the risks of isolation, exclusion, surveillance, and self-censorship that can occur.

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