Change Management: How to Avoid the Hero Trap
Many leaders blame employee pushback when change efforts fail — but they may need to look in the mirror. When leaders try to play the hero, they often stop listening and take criticism of proposed solutions personally. Three change management strategies can help leaders avoid the hero trap: building coalitions based on problem expertise, not solution support; telling the problem’s origin story rather than just selling a vision; and not assuming that the organizational culture must transform.
