Articles

A recent MIT Sloan Management Review article argued that companies need to choose whether to focus their digital strategy on customer engagement or digitized solutions. But several readers wondered why they needed to choose one option over the other.

Bringing digital innovation to an established company such as Volvo Cars requires carefully balancing new capabilities and core competencies.

To combat cyberattacks, companies need to understand both hackers’ tactics and their mindsets.

People are living and working longer — but companies are unprepared for the implications of that.

Expectations of immediate responses to digital communications negatively impact productivity.

If handled well, conflicting demands in a business can be sources of creativity and opportunity.

Projects can lose momentum if stakeholders grow skeptical. Here’s how to avert a ‘cycle of doubt.'

To grasp how artificial intelligence will change organizations, understand how it delivers value.

Understanding these five myths will give you a more realistic view of digital transformation.