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Companies that upcharge customers for digital features embedded in physical products put those relationships at risk.
Faced with an aging workforce, companies can capitalize on one of the most profound demographic shifts in human history.
New research shows that large language models increase persuasive behaviors when users question their output.
Developing organizational leadership principles yielded four lessons on boosting employees’ and leaders’ performance.
LLMs offer an alternative to traditional pricing algorithms but require careful prompting and thoughtful implementation.
As AI platforms transform how consumers search, brands that don’t adapt risk becoming invisible to potential customers.
Real-time businesses outperform rivals through shared data, empowered employees, and agile systems.
Learn how to successfully apply humanized leadership strategies to guide teams through today’s crises.
How to avoid Goodhart’s Law, or gaming behavior, in organizations, using methods adapted from AI training techniques.
Leaders can treat grievances as data rather than disruptions. But addressing them requires new skills and a new mindset.