Articles

Smartphone maker Xiaomi cultivates user pride through user-centered and open innovation.

"Lawsourcing" campaigns are helping smaller organizations advance legal and public relations goals.

Companies aiming to be competitive in the long term do not see safety and productivity as trade-offs.

IT outsourcing has emerged as an important strategic tool for acquiring cutting-edge innovation.

Email archive data presents patterns that managers can use to improve organizational performance.

Preparing the McDonald's "Our Food. Your Questions." campaign put the company through a kind of "culture shock."

Managers have an opportunity to interrupt a sometimes vicious cycle between trust and commitment.

Can data assets be used as currency for financial transactions?

Energy intelligence software company EnerNOC is helping companies save money and cut back on energy usage.

When many employees work offsite, a corporate office can become a lonelier and less productive place.