Articles

Edward R. Tufte, author of The Visual Display of Quantitative Information and other classics of information visualization, says that businesses would think better, make better decisions and present themselves more powerfully if they would only learn to talk--both among themselves and externally--in facts. To present themselves and their products better and more honestly, Tufte recommends that companies concentrate on delivering facts (rather than pitches), deliver as many of those facts as they can, not count on the marketing department to make it happen, and look to news sites and scientific publications for models of success. In particular, he argues that Google Inc. is where most companies should turn for design inspiration, and Tufte continues his examination of the corrosive influence that he says presentation software has on thought. Following his big ideas about information presentation, he says, will help companies differentiate themselves.

Nancy Duarte and Garr Reynolds help world-renowned executives, politicians and thought leaders deliver stronger presentations. In a talk with MIT Sloan Management Review, they consider not how to make better presentations--their books handle that--but how to become a better manager by thinking more like a designer. They argue that managers and designers have to do many of the same things: embrace restraints, take risks, question everything and make sure that tools don't get in the way of ideas. And they reveal how design concepts such as hierarchy, balance, contrast, clear space and harmony are just as relevant to managers as they are to designers.

Should external innovators be organized in collaborative communities or competitive markets? The answer depends on three crucial issues.

With appropriate processes, virtual teams can even outperform their colocated counterparts.

Grameen Bank and others know that you get the best answers by burying yourself in the questions.

"Web site morphing" means that communicating — and selling — will never be the same.

In his book Managing to Learn, John Shook deconstructs the problem-solving journey of one manager and his mentor, and the management mechanism that guided them. The backstory? Shook knows the journey firsthand.

The editors of the MIT Sloan Management Review are pleased to announce the winners of this year's Richard Beckhard Memorial Prize, awarded to the authors of the most outstanding MIT SMR article on planned change and organizational development published from Fall 2007 to Fall 2008.

How does Toyota solve problems, create plans, and get new things done? Company managers credit a tool called the A3.