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Should you offer your best prices to new customers or existing ones?
Neel Sundaresan, senior research director at eBay, discusses how eBay uses analytics at every level.
Balanced benchmarking helps companies test their assumptions about service productivity.
MIT Sloan Management Review asked two professors who are sustainability experts to comment on Caesars' progress thus far.
A computer simulation of high-frequency trading behavior yields new insights into market volatility.
Companies that synchronize new product development efforts can see substantial benefits.
With 435 labeling programs globally, companies need to be smart when picking one for their products.
Building organizational trust is different from building interpersonal trust — and less intuitive.
Product selection is one of six significant drivers of customer satisfaction for e-retailers.
Many factors cause talented executives to be sidelined, but those factors can usually be remedied.
