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  • Avoid These Five Digital Retailing Mistakes

    Today’s retailers need to adopt a data-driven view — with the goal of understanding how website features and advances in AI will affect consumer behavior.

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  • The Unique Challenges of Cross-Boundary Collaboration

    Technology has made business more globally connected than ever before. This is especially true for innovation projects, where diverse experts bring their specialized knowledge to play. But there’s a hitch: Many of today’s team projects have built-in hurdles because of differing communication styles, cultures, and professional norms. Leading this kind of “extreme teaming,” which often involves complicated hierarchies of power, demands both curiosity and humility.

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  • The Fundamental Flaw in AI Implementation

    Many executives are enthusiastic about the business potential of machine learning applications. But business leaders often overlook a key issue: To fully unlock the benefits of artificial intelligence, you’ll need to upgrade your people’s skills — and build an empowered, AI-savvy workforce.

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  • When Jobs Become Commodities

    Even if your job is high paying, it is wise to ask yourself whether it is common and repetitive enough to be done by a machine. If you conclude that it is, it’s time to look for — or create — less commoditized work.

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  • How to Test Your Assumptions

    When you’re developing a strategy for a new business, testing assumptions in your plan in a logical order gives you the best chance to make course corrections early — and not waste time and money.

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  • The Trouble with Homogeneous Teams

    Diversity in the workplace can increase conflict. But research also suggests that if teams lack diversity, they will be more susceptible to making flawed decisions.

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  • Building Scalable Business Models

    Many of today’s most successful companies are able to leverage business model scalability to achieve profitable growth. Executives need to factor scalability attributes into their business model design, or they risk being left behind.

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  • Is Your Company Ready for a Digital Future?

    There are four different pathways that businesses can take to become top performers in the digital economy. Leadership’s role is to determine which pathway the company should pursue – and how aggressively to move.

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  • Manufacturers Can Also Win in the Sharing Economy

    The sharing economy isn't all bad news for manufacturers of big ticket items such as cars. Research from Carnegie Mellon and UC Berkeley says that manufacturers will sometimes be able to charge higher prices to customers who are planning to rent out those goods. In a Q&A, one researcher says that when there’s heterogeneity in the market, meaning both a high-usage population and a low-usage population, circumstances are ripe for “a win-win-win for the borrower, the owner, and the manufacturer.”

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  • The Truth About Hierarchy

    Hierarchies are often seen as an obstacle to innovation. However, a growing body of research shows that the right kind of hierarchy can help teams become better innovators and learners.

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