Articles

Automation will affect jobs in four ways. The path jobs take depends on what kind of value they provide — and how.

Viewing technology as a set of solutions misses opportunities to innovate in bigger, bolder ways.

Organizations need to focus on how blockchain can be used to support their unique strategies.

Before your next large-scale product launch, try leveraging uncertainty for competitive advantage.

The future of AI looks much like the present, with machines helping humans to do their jobs better, not replacing them.

Large-scale misconduct starts small, so prevention should focus on how employees make decisions.

Retailers can boost profits and prevent abuse by tailoring their return policies with analytics.

MIT professor Munther Dahleh proposes a marketplace for data that bases the cost of data on the financial value it generates.

Formal communication protocols may seem outdated, but they offer crucial performance advantages.

The art of bian lian [CA1] — or “face changing” — is integral to Sichuan opera: A main character changes masks to avoid capture by foes. The transformation is quick and surprising, the new face clearly different. In the theater of business, Chinese performers are undergoing a rapid transformation of their own as they seek to evolve from backroom producers to the world’s leading face of innovation.