Creating the Symbiotic AI Workforce of the Future
To effectively implement AI, organizations will need to use human-centered AI processes that motivate and retrain workers, which shifts the focus from automation to collaboration between humans and machines. To test that idea, an experiment was designed to see how human workers might augment an existing AI system and embrace their new roles as AI trainers — resulting in a symbiotic system that enabled humans and AI to each work to their strengths.