Operations

Fine-tune buffers and rethink performance metrics to strengthen operational resilience without sacrificing efficiency.

Protecting supply chains from disruption caused by political actions requires a structured approach to risk management.

Real-time businesses outperform rivals through shared data, empowered employees, and agile systems.

Leaders can treat grievances as data rather than disruptions. But addressing them requires new skills and a new mindset.

Leaders can treat grievances as data rather than disruptions. But addressing them requires new skills and a new mindset.

New research shows how in-store bars and cafes, delivery apps, and subscription programs affect shoppers’ buying habits.

Aid reductions will have ripple effects across aid-enabled infrastructure and operations in developing markets.