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Companies should pare down the customer metrics they collect to focus on those that yield deepest insights.
Stakeholders can use a new typology to classify AI startups based on how they create, deliver, and extract value from AI.
Practicing active listening isn’t enough. Leaders who engage in deep listening gain more insights from their teams.
Nearly half of M&A deals fail. A new framework can help leaders spot the risks before they become corporate divorces.
Leaders who frame transformation as developing a digitally capable workforce make more progress than those who don’t.
Data analysis reveals that companies that make bold investments amid volatility often outperform more cautious peers.
Salespeople pitching entirely new products fear appearing incompetent. Leaders must stress collaboration over expertise.
Protecting supply chains from disruption caused by political actions requires a structured approach to risk management.
Companies can profit by reviving and reimagining past technologies to meet today’s consumer needs.
Companies that upcharge customers for digital features embedded in physical products put those relationships at risk.
