Strategy

AT&T’s Project Raindrops lets employees kill annoying or outdated processes and tools. Check out key lessons.

Researchers share a three-part approach to help leaders of digital health platforms manage and scale their businesses.

Brands and retailers should be thinking more expansively about where they engage with customers to sell their products.

When e-commerce sites make buying quick and easy, they could be missing out on deepening customer relationships.

Robust appraisal systems make pay transparency an opportunity to improve performance rather than a compliance burden.

Executives must confront a strategic planning blind spot: their assumptions about the future business context.

Modifying culture can help drive organizational change but requires clarity about the type of change leaders are seeking.

Operators of platforms must balance market health and power dynamics in determining who sets prices.

Executing strategy requires understanding your critical roles and putting your best people in them.

A more logical approach to risk management can help leaders sustain value generation through disruption and uncertainty.