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Strategic Alignment With AI and Smart KPIs

In this third article in a series of four, the researchers behind the 2023 MIT Sloan Management Review-BCG Artificial Intelligence and Business Strategy Big Ideas research project explore how using AI to refine KPIs leads to smart KPIs that are forward-looking and encourage organizational alignment. They define three types of smart KPIs and provide practical advice to help leaders use AI-enriched KPIs to increase strategic alignment.

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