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  • The Surprising Impact of Fashions in Information Technology

    Large companies that invest in trendy IT innovations may see their reputations — and CEO compensation — increase the next year.

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  • Where the Money Isn't

    In theory, IT innovation is important — except it's often not a priority in company budgets.

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  • The Four-Point Supply Chain Checklist: How Sustainability Creates Opportunity

    Supply chain managers can impact sustainability in areas such as packaging and transportation.

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  • A Business Plan? Or a Journey to Plan B?

    From Apple to Twitter, some of the most successful businesses are not what their inventors originally envisioned.

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  • Giving Consumers License to Enjoy Luxury

    Research suggests that people will spend more freely if you first help them feel more virtuous.

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  • How to Manage Alliances Better Than One at a Time

    Systematizing the analysis process should produce more gain and less pain when forming strategic partnerships.

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  • Is Your Company As Customer-Focused As You Think?

    Managers can gauge their company's customer focus by posing a set of five specific questions.

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  • Learning When to Stop Momentum

    Teams that fight wildfires have much to teach business managers about preventing complex and dynamic problems from spiraling out of control.

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  • Online Reputation Systems: How to Design One That Does What You Need

    User-generated content platforms, open source software, crowdsourcing and knowledge markets these are all possible only because of the "social web," the interlinked virtual universe that to so many executives seems to offer the irresistible promise of providing something--ideas, work, decisions--for (almost) nothing, if only they could manage it right. Managing it right means understanding that even though the new platforms are all about harnessing crowds and communities, in the end those crowds and communities are nothing but a sum of individuals. And your company's social web efforts will succeed only to the extent that you are able to attract good individuals, motivate them to perform good work, and empower them to get to know and trust one another enough to collaborate toward the end goals of the community. The question is, How do you do that? The answer: by capitalizing on the motivational power of in reputation--that is, by designing and building an online reputation system that triggers and nourishes the kind of web community that will serve your company's needs. Using examples such as Amazon, eBay, Epinions and Yelp, the author describes how design choices of a reputation system can profoundly affect a community's culture, making an otherwise collaborative and cordial community into a competitive and even combative space.

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  • The 4 Ways IT Is Revolutionizing Innovation

    The rising data flood and emerging tools for analyzing it are changing the ways innovation gets done.

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