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What determines whether consumers will "like," comment on or share a company's Facebook posts?

If used wisely, analogies can help an organization's employees comprehend change and innovation.

Sustainable development expert Jorgen Randers offers a vision of the world in 2052. It's not pretty.

As a business diversifies, it may need more than one supply chain. Here's how Dell did it.

Timberland's creative new ways to involve employees, suppliers and competitors in its sustainability work.

GE's internal social network, GE Colab, is connecting up the firm's 115,000 employees around the globe.

Remember geography lessons in school, painstakingly memorizing the longest rivers, cultures of various regions, the state capitals?

Companies need to invest in four kinds of digital capabilities to achieve digital transformation. They must start with a unified digital platform to integrate data and processes across sales channels. They need a way to revamp solution delivery to adapt new technologies into their operations. They need to develop analytics capabilities, which often requires a change in corporate culture. And they need good working relationships and tight integration between business executives and information technology executives.

To sustain a global competitive advantage, companies must enhance and renew their core capabilities.

Author and consultant Nilofer Merchant tells companies there's more to social than "social media."