Search Results

HR analytics is the next big change in human resources management.

Product features designed to attract new customers differ from features that retain customers.

For companies, the social media behavior of employees represents both an opportunity and a risk.

More than one strategy can lead to digital success — but solid operations support is essential.

South Africa's Nedbank is a leader in its market — but to stay in that position, it needed to identify new ways to serve its existing business clientele as well as attract new customers. Its solution: Use the extensive transaction data the bank collects to help customers improve their service.

Instead of replacing human workers, software robots are an opportunity to augment their skills.

AI's value for managers lies in its ability to predict equipment failures and assess human emotions.

Digital transformation has been positive in many ways, but some long-term trends are troubling.

While humans may be ahead of computers in the ability to create strategy today, we shouldn't be complacent about our dominance.

The power and responsibility of companies to help build a thriving, resilient world has never been greater.