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The ability to monetize data — not hoard it — can offer competitive advantage in the digital economy.

Multinationals need to start viewing market intelligence as a strategic asset in emerging markets.

Responding to disruptive technologies may mean changing your company's organizational structure.

HR analytics is the next big change in human resources management.

Product features designed to attract new customers differ from features that retain customers.

For companies, the social media behavior of employees represents both an opportunity and a risk.

More than one strategy can lead to digital success — but solid operations support is essential.

South Africa's Nedbank is a leader in its market — but to stay in that position, it needed to identify new ways to serve its existing business clientele as well as attract new customers. Its solution: Use the extensive transaction data the bank collects to help customers improve their service.

Instead of replacing human workers, software robots are an opportunity to augment their skills.

AI's value for managers lies in its ability to predict equipment failures and assess human emotions.