Managing Technology

Companies need to focus more on the people already invested in the brand, says the president and COO of Sprinklr.

What does it take to bring world class digital technology to one of the world's leading medical centers?

The 2015 Digital Business Report by MIT SMR and Deloitte identifies strategy as the key driver in the digital arena.

American health care is undergoing a data-driven transformation — and Intermountain Healthcare is leading the way. This MIT Sloan Management Review case study examines the data and analytics culture at Intermountain, a Utah-based company that runs 22 hospitals and 185 clinics. Data-driven decision making has improved patient outcomes in Intermountain's cardiovascular medicine, endocrinology, surgery, obstetrics and care processes — while saving millions of dollars in procurement and in its supply chain.

Research by MIT SMR shows that effective digital strategy is strongly associated with a company’s overall digital maturity.

Companies and individuals will need to embrace impermanence and continual reconfiguring in "the remix era."

All of our wonderful mobile devices don't always make us good at managing what we do with them.

The way health care is billed in the U.S. system is part of the reason costs are so high. WellPoint, one of the largest providers of health care benefits and insurance in the U.S., is using analytics to change its provider payment system. The goal: promote a health care system based on value, not the volume of services. This Data & Analytics Case Study takes an in-depth look at how WellPoint went from idea to implementation, working with physicians and IT staff to build its Enhanced Personal Health Care program.

Renault's Chief Digital Officer builds a Digital Factory of an unusual sort.

Research suggests that outsourcing IT helps reduce sales expenses and general and administrative costs.