Managing Technology

The way health care is billed in the U.S. system is part of the reason costs are so high. WellPoint, one of the largest providers of health care benefits and insurance in the U.S., is using analytics to change its provider payment system. The goal: promote a health care system based on value, not the volume of services. This Data & Analytics Case Study takes an in-depth look at how WellPoint went from idea to implementation, working with physicians and IT staff to build its Enhanced Personal Health Care program.

Renault's Chief Digital Officer builds a Digital Factory of an unusual sort.

Research suggests that outsourcing IT helps reduce sales expenses and general and administrative costs.

Wealth once was measured by land, employees or equipment. Today, information is the new driver.

The 2013 Digital Transformation Report by MIT Sloan Management Review and Capgemini Consulting looks at the road to digital transformation.

The higher a company's level of digital maturity, the better its financial performance.

Companies need to invest in four kinds of digital capabilities to achieve digital transformation. They must start with a unified digital platform to integrate data and processes across sales channels. They need a way to revamp solution delivery to adapt new technologies into their operations. They need to develop analytics capabilities, which often requires a change in corporate culture. And they need good working relationships and tight integration between business executives and information technology executives.

New research finds that investments companies make in information technology increase profitability and sales more than investments in advertising or R&;D do.

Executives must decide which IT innovation "waves" to catch & #8212; and which ones to let roll by.

It takes a special breed of project manager to execute business analytics projects.