Managing Technology

Artificial intelligence is unlocking new levels of creativity in how organizations work together.

The second Artificial Intelligence and Business Strategy report of 2024 looks at how organizations that combine organizational learning and AI learning are better prepared to manage uncertainty.

Relying on generative AI tools to boost human efficiency can lead to more homogenous, less-original work outputs.

Cyber crises demand the creation of a thorough, well-rehearsed communications plan well before it’s needed.

Biometric technologies raise new issues of surveillance and privacy that can put customer trust at risk.

CEOs who led their companies through serious cyberattacks share lessons learned and ways to boost your cyber resilience.

Two automation initiatives succeeded by scoring potential processes and combining technical and process knowledge.

Age-related cognitive changes can hinder workers’ technology use, but these strategies can help managers support them.

Knowledge sharing platforms may not deliver full value if users are focused on self-promotion, not learning from others.

Artificial intelligence developers can make choices that will reduce the emissions generated by AI training models.