Automation, Labor, and the Future Workplace
The continual worry of “robots coming for your job” has sharpened in the era of AI and robotics. Will automation replace human workers — or will it support them, helping to expand their capabilities and productivity? This collection of articles from MIT Sloan Management Review explores how automation and smart machines are changing the way companies work.
Articles included with this collection:
A New Approach to Automating Services
By Mary C. Lacity and Leslie P. Willcocks
The Shifts — Great and Small — in Workplace Automation
By David H. Autor
Four Ways Jobs Will Respond to Automation
By Scott Latham and Beth Humberd
Five Robotic Process Automation Risks to Avoid
By Chris DeBrusk
People and Machines: Partners in Innovation
By Senén Barro and Thomas H. Davenport
Using AI to Enhance Business Operations
By Monideepa Tarafdar, Cynthia M. Beath, and Jeanne W. Ross