Articles

If you lack a good digital business model, your customers may leave you behind.

The art of collaboration is one that many research and development organizations have yet to master.

Many companies pursue business process outsourcing to trim costs. But it can evolve into much more.

Employee orientation practices that focus on individual identity can lower employee turnover.

New research shows that flexible IT can help facilitate strategic alliances.

Two recent books focus on different aspects of innovation — within and outside the organization.

Viral marketing is an appealing idea, but it doesn't describe how online adoption usually happens.

Is board oversight & #8212; helpful as it can be & #8212; detrimental to innovation?

To judge by the business media, you'd think top executives have to have charisma. Think again.

Managing consumer data courteously can be a way to build a good relationship with customers.