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  • How to Manage Risk (After Risk Management Has Failed)

    The authors make the case that a shift in risk management approaches is needed.

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  • Opportunism Knocks

    There are five steps managers can take to protect their complex and vulnerable supply chains.

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  • Overheard at MIT: Why Economics Isn't Like Physics

    MIT Sloan's Andrew Lo on the importance of analyzing the uncertainty levels of a business.

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  • Selling to Many Cultures — Within the U.S.

    Too many companies do not effectively target growing ethnic and immigrant markets within the U.S.

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  • The Collaborative Organization: How to Make Employee Networks Really Work

    Once managers grasp the patterns of employee interactions, they can reduce network inefficiencies.

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  • The Power of Customers' Mindset

    Are your customers in a concrete or abstract mindset as they think about purchasing your product? The answer can affect how much they buy.

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  • When Should You Nickel-and-Dime Your Customers?

    What's smarter: To charge separately for extras -- or to combine all charges into one total price?

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  • How to Do Well and Do Good

    Some companies have discovered that a commitment to tackling societal problems can lead to high performance and profits. It can help strengthen a company in the eyes of its customer base, its employee base and the general public. Technology has made information about a company's behavior anywhere in the world more readily available. If companies take a proactive approach, they can turn this increased consumer awareness into a benefit. Rosabeth Moss Kanter explores how companies like Proctor & Gamble, Starbucks and Diageo thought about societal benefits and created new products to support them.

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  • Why Size Matters

    In an interview that is part of SMR’s ongoing series on the business of sustainability, MIT’s Ernest Moniz, the director of the MIT Energy Initiative, explains why blending big-company culture with entrepreneurial innovation is the challenge that leaders must learn to meet. According to Moniz, large energy companies are the ones that have the capacity in terms of resources to scale up new technologies to impact climate change in a relatively short period of time. But to do so they need to be both “big and nimble.” “The number one overarching issue, which does pose business opportunity, business risk, and a need to rethink business models, is carbon constraints,” says Moniz. “As you know, 85 percent of our energy is fossil fuel. Fossil fuel equals carbon. Controlling carbon goes to the very core of the way we currently supply energy.” There are multiple strategies for dealing with innovation in a carbon-constrained world, including mergers and acquisitions, and investments in research. But the innovation culture is not natural to energy companies; until now they have been rewarded for reliability, not innovation. Cultivating an open mind, dealing with uncertainty, and balancing competing requirements necessary for innovation ultimately comes down to the judgment of senior executives.

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  • Best Practices for Industry-University Collaboration

    To extract the most business value from university research, companies need to follow seven rules.

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