Articles

The experiences of Apple's iPhone and Google's Gmail offer four keys for entering platform markets.

The rapid growth of data creates business opportunities — but only if IT and management work together.

Almost any business can improve its pricing performance, if it broaches pricing in a structured way.

Reflections on the human element in business — and insights contained in this issue.

How will social networking and social software transform business? See the results of our survey.

There are circumstances in which outsider CEOs may outperform CEOs who came up through the ranks.

Employers can take steps to ensure that remote workers are not evaluated unfairly.

Companies can improve collaborations with universities by giving more thought to relationship structure.

An intriguing new book discusses the traits of serial innovators at established companies.

To improve online communities, companies need to enhance communication among custoemrs.