AI Ethics Strategy Lessons From H&M Group
You can’t approach AI ethics with only formal procedures, say leaders at global retailer H&M Group. So to help build its collective moral compass, the company has built a culture of AI ethics based on experimentation. Its AI ethics training emphasizes concrete business examples and principles that teach people what to ask. H&M Group’s example shows that organizations can practice AI ethics and become better at it despite not knowing what “best” looks like.