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Summer 2018

Articles included in this issue:

The Changing Face of Innovation in China
By Dan Prud’homme and Max von Zedtwitz

Why High-Tech Commoditization Is Accelerating
By Willy Shih

How Human-Computer ‘Superminds’ Are Redefining the Future of Work
By Thomas W. Malone

The Unique Challenges of Cross-Boundary Collaboration
Amy Edmondson, interviewed by Frieda Klotz

If You Cut Employees Some Slack, Will They Innovate?
By Yasser Rahrovani, Alain Pinsonneault, and Robert D. Austin

Building the Right Ecosystem for Innovation
By Nathan Furr and Andrew Shipilov

Is HR Missing the Point on Performance Feedback?
By Sergey Gorbatov and Angela Lane

Managing the Distraction-Focus Paradox
By Carsten Lund Pedersen

The Mindsets of a Leader
By Modesto A. Maidique and Nathan J. Hiller

Customer Relationships Evolve — So Must Your CRM Strategy
By Jonathan Z. Zhang, George F. Watson IV, and Robert W. Palmatier

Implement First, Ask Questions Later (or Not at All)
By Stephen J. Andriole

Beyond the Speed-Price Trade-Off
By Jason Acimovic, Michael K. Lim, and Ho-Yin Mak

What’s Your Cognitive Strategy?
By Thomas H. Davenport and Vikram Mahidhar

Can IT Be Too in Sync With Business Strategy?
By Huigang Liang, Nianxin Wang, Yajiong Xue, Shilun Ge, and Sam Ransbotham

Converting Email From Drain to Gain
By Shamel Addas, Alain Pinsonneault, and Gerald C. Kane

Lessons From the Maker Movement
By Simmi P. Singh

How Leaders Face the Future of Work
By Lynda Gratton

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