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Digital

  • In the Hotel Industry, Digital Has Made Itself Right At Home

    Doing business digitally isn’t an “add technology and stir” proposition. Success in digital business means fundamental changes in how you do business. Marriott International’s George Corbin knows this all too well. “For any company that is being disrupted by digital, it’s important that they not just be able to recognize if there’s a potential threat to its existing business,” he says. “The bigger challenge is, how and what do you change to make the transition from where it is to where it needs to be?”

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  • What You Need to Know Before Starting a Platform Business

    There’s a great deal of enthusiasm about platform strategies these days. Entrepreneurs pitch their startups as the next Uber, the next Facebook, or the next Airbnb, while executives in established companies are retooling their strategies around platforms to drive growth and compete digitally. But creating a successful platform business is not easy — as economists Richard Schmalensee and David S. Evans explain in this MIT Sloan Management Review interview.

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  • The End of Focus: A New Wave of Manufacturers Will Choose Scope Over Scale

    Digital technology has already upended the media and information sectors. It’s about to do the same to the manufacturing economy, and pave the way for what can be called the “pan-industrial” strategy.

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  • The Jobs That Artificial Intelligence Will Create

    A new global study finds several new categories of human jobs emerging. These roles are not replacing old ones. They are brand-new positions that complement the tasks performed by AI machines and will require skills and training that have never before been needed.

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  • Building a More Intelligent Enterprise

    The authors examine how managers can combine a sophisticated understanding of human decision making with technology-enabled insights to make smarter choices in the face of uncertainty and complexity. Integrating the two streams of knowledge is not easy, but once management teams learn how to blend them, the advantages can be substantial.

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  • Why Can't We Have More Than One Digital Strategy

    A recent MIT Sloan Management Review article argued that companies need to choose whether to focus their digital strategy on customer engagement or digitized solutions. But several readers wondered why they needed to choose one option over the other.

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  • Mastering the Digital Innovation Challenge

    Bringing digital innovation to an established company such as Volvo Cars requires carefully balancing new capabilities and core competencies.

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  • What's Your Data Worth?

    Many businesses don’t yet know the answer to that question. But going forward, companies will need to develop greater expertise at valuing their data assets.

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  • The Heavy Toll of ‘Always On’ Technology

    Expectations of immediate responses to digital communications negatively impact productivity.

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  • What to Expect From Artificial Intelligence

    To grasp how artificial intelligence will change organizations, understand how it delivers value.

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